Vela is an autonomous AI that monitors customer health, flags churn risks, drives expansion, and resolves issues. Not another dashboard. An employee that never sleeps.
Your best Technical Account Managers handle 10-15 enterprise accounts each. They're reactive by necessity, buried in Slack threads, and churning customers before they even notice the warning signs. Meanwhile, you're paying $200K+ per head for a fundamentally manual process.
Vela connects to your CRM, support tools, and product analytics. It builds a living health profile for every account, tracking signals humans miss.
When risk patterns emerge or expansion opportunities appear, Vela generates specific action plans. Not alerts. Plans with context, history, and recommended next steps.
Vela drafts communications, coordinates cross-functional teams, schedules touchpoints, and reports outcomes. The full TAM workflow, running autonomously.
It's intelligence that scales with your business. Vela is building the autonomous layer between you and every customer relationship that matters.